WHY WAS MY PACKAGE SHOWED DELIVERED IN SMITH TOWN, NY, WHILE I AM LOCATED OUTSIDE THE U.S.? Please use the below website to keep track of your package and get further information about it after the package left the U.S. FOR INTERNATIONAL BUYERS WHO CHOSE USPS: FOR DOMESTIC BUYERS WHO CHOSE USPS OR UPS: Please expect some days delayed from holiday seasons, custom clearance, and the working pace from the local post office of your area) USPS First Class Package (3 - 4 weeks depends on the custom and work pace of the post office. USPS First Class Package (usually 7 - 10 business days, the delivery time might vary based on the USPS schedules)įOR INTERNATIONAL BUYERS OUTSIDE THE U.S.: TRACKING # WILL BE PROVIDED ON ALL ORDERS, a notification containing the tracking # will be sent to your email used on Etsy. We really appreciate your patience with us on your order and we are sure you will love the products when you received your order! We are working our best to approve every item from our high-quality standard, and to get materials from the top-notch. 🙂ĭue to all items being handmade and some even taking longer time based on special customization, fulfilling an order might take a week or two, and special customization will take one more week to be done. Orders with multiple items will be packed together in the same jewelry box unless we received your special instruction in the order to pack them separately. *******************************************Īll orders are well-packed & protected in a very nice, shimmering starry navy box, with black velvet foam, that they are ready to be gifted!
Our official website: If you encounter delayed orders/packages, don't hesitate to reach out to us or work it out with us, we are always here to sort things out!
We are very responsive, so please don't hesitate to reach out to us via Etsy message or our Instagram page! Therefore, the product pictures are showing the actual well. We work hard to provide high-quality products to my customers, at very decent prices but with premium qualities, we genuinely put into. We are anime lovers and jewelry designers based in New York. Everything here is unique and designed by our team. ★ IF YOUR ORDER ARE IN URGENT, kindly reach out to us for a special arrangement. We are working all our best to ensure all items that shipped out are in perfect condition and top quality, with perfect packaging protection during the shipment. We are committed to providing exceptional customer support and will do everything we can to assist you! 🙌Ĭraftsmanship for orders usually takes 1 - 2 weeks before shipping out. If you have any questions or need updates on your shipment, please don't hesitate to reach out to us. We rely on the efficiency of the postal service to deliver your items in a timely manner.
😀 ➜ We understand that shipping can sometimes be a challenging process, with potential delays and unexpected hurdles. ★ WE WORK VERY HARD TO MAKE OUR CUSTOMERS SATISFIED, please communicate with us for any order or package issues, we are always here to get things resolved.
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